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CGOC Information Governance Survey

EDRM

Please take a few minutes to complete the survey on Information Governance Practices and Perspectives. The survey is being conducted by CGOC in conjunction with EDRM and the IMRM Project. We will share the results with all participants and your perspective is really important!

1. About Your Company

Company Name:

Industry: *

Company size by revenue: *

Company size by number of employees: *

2. About You

Job Function:

Legal

RIM

Other

If other, please describe:

Name (optional):

Business email: *

Would you like to join the CGOC and participate in its practitioners forum on retention, preservation, privacy and information governance?:

Yes

No thank you

Do you believe that good information management and governance practice should enable defensible disposal of information?:

Yes

Why?:

How would you characterize your company's efforts or progress toward enhanced information governance?:

Not on our radar at all

Not much progress, we are just getting started

Carefully considering the issues

Have started to organize cross functionally on this topic

Have established a program but not able to operationalize yet

Have an established program and have made substantial operational progress toward compliance with the program

Best in class model today

How would you rate your company's current information governance practices?:

Do you know of other organizations or individuals who are excelling and if so, who:

Other:

Are the right stakeholders at the table from your point of view?:

10.

Other:

Does the current ownership model work well?:

11.

Is there an information governance committee in place today, or one planned?:

Yes

If so, who are the participants and what is their charter?:

12.

What linkage, if any, exists today between the company's legal obligations with respect to information, the management of business records, IT assets and IT processes for managing data, and the business groups who need data for revenue generation?:

Very little

We use liaisons and "people glue" as the linkage

We have a systematic approach

We have best in class interoperability

Please describe where you see success and gaps across these stakeholders:

13.

Is your records management group involved in establishing, enabling and monitoring routine disposal of non-records and information at the end of its lifecycle?:

Yes

Please describe why they are or are not involved in this activity:

14.

Does your IT team use the retention schedule in its data migration and data management activities?:

Yes

I don't know

15.

Does your retention schedule encompass electronic information?:

Yes

16.

How are privacy or data protection obligations incorporated into your retention policy/schedule, discovery practices and IT data governance today?:

Not an issue or challenge

In an ad hoc fashion

Knowledge of individuals, manual effort

Reflected on our retention schedule and accessible systematically to IT and legal/discovery team

I don't know

17.

Are there other requirements for information governance?:

18.

19.

If other, please explain:

Please explain why you identified these as barriers:

20.

If other, please explain, or give further explanation on why you chose this as the main barrier:

21.

22.

What value do you think an Information Management Reference Model (IMRM) akin to the EDRM model may have to your organization?:

Can be a management catalyst

May help us organize our efforts, but not significant

Will provide a framework for vendor selection

No value

Other

If other, please explain:

23.

What concerns do you have about such a model?:

24.

Do you use the EDRM model as a framework today?:

Yes

Why?:

25.

What should be considered as the IMRM model is developed? What elements are most important to you?:

26. For IT respondents only

Can you apply the current retention schedule to information IT is managing?:

Yes

Do you think the following are required to apply a retention schedule for disposal of data:

(Note: not indefinite archiving)

System-specific or data-specific retention schedules:

Yes

Ability to clean up file shares by classifying data and assigning the right policy to each class:

Yes

Does your organization apply quotas to end user computing space (file share, personal share, email)? If so, why and how are they enforced?:

27. For RIM respondents only

What is a record per your schedule?:

Everything

A narrow set of information with regulatory requirements or long range business value

It is complicated

Does your schedule or policy define retention for transitory information?:

Yes

Does your schedule define where information is retained?:

Yes

How do you apply legal holds to the information covered in your retention schedule?:

28. For legal respondents only

Do you describe/define holds by the actual records encompassed (class, series, date range) and communicate that to RIM directly?:

Yes

Do you describe/define holds by the data sources and data they encompass and communicate that to IT directly?:

Yes

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CGOC Information Governance Survey