Case Studies

Ralph Shalom, Assistant General Counsel, First Data Corporation

Cost is the central consideration in the “fight or settle” analysis but good forecasts are rarely available so resolution decisions are made later or negotiation opportunities are lost. This session focuses on decision making and compelling cost shifting arguments to reduce litigation costs.

Paige Cole, Legal Specialist, The Williams Companies

The root cause of high discovery costs is too much data, however the only way to defensibly and reliable dispose of data is to ensure that Legal, IT, and Records are aligned. This case study will provide best practices and processes for defensibly disposing of data.

Alexandra Buck, Senior Counsel and Director of eDiscovery and Retention Management, Abbott Laboratories

A strong partnership and robust process across Legal and IT is critical to preserve and collect relevant information and to dispose of expired data. The high volume of information and its distribution can make IT the Achilles Heel. This case study will cover building strong partnerships and strong processes that link Legal and IT and enable better legal governance of information.

Dan Kulakofsky, Managing Counsel and Director of eDiscovery, Travelers

For the companies that are just beginning their legal holds process, tips from someone that has already gone through it are invaluable. This case study provides the lessons learned as Travelers implemented their preservation program as well as offers guidance and “what we would have done different” advice.

Harry Pugh, Executive Vice President, Operations & Technology Policy Coordinator, Citigroup

Citigroup began its global retention program several years ago for risk management and compliance purposes and today it has one of the very few effective enterprise retention management programs in operation. The program has driven strategic benefits by enabling the company to disposition legacy data, normalize data management, and drive out waste.

Kathy Harris, Managing Director, Discovery and Regulatory Response Team, Merrill Lynch

An analysis of the trajectory of strategic change over the last 24 months, process and practice accomplishments and work yet to be done. This case study includes a thoughtful review of typical organizational and operational barriers and the opportunities in retention and discovery that the future holds.

Harry Pugh, Executive Vice President, Operations & Technology Policy Coordinator, Citigroup

Approaches to quantifying and characterizing legacy data to enable proper disposal and drive down costs. A case study on how retention best practices can drive real benefits.